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Reactive & Emergency Repair

Reactive Maintenance & Emergency Repair

Call 0330 1748 200 for Nationwide, 24/7 Emergency Call-Outs

When the unexpected strikes, CMS is ready—day or night, anywhere in the UK.

We lead the way in Mechanical & Electrical reactive maintenance services and emergency repairs across a broad range of systems, including:

  • Gas, Plumbing & Heating
  • Electrical & Air Conditioning
  • Catering Equipment & Fire Safety
  • EV Charge Points

Whether you're a long-standing partner or contacting us for the first time, our UK-based call centre and national network of engineers ensure your systems are back up and running as soon as possible. From broken boilers in care homes during winter to supermarket air con failures in peak summer, we act fast to protect your people, property, and peace of mind.

Key Benefits

  • Available 24/7, 365 days of the year
  • National Coverage
  • Enhanced DBS checked Engineers
  • UK Based call centre
  • 4 hour response time
  • Gas Safe, NICEIC and F-Gas certified Engineers
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Why CMS?

  • 24/7 Emergency Callouts – Available 365 days a year
  • 4-Hour Response Times – Engineers dispatched from over 25 locations
  • Expertise On Arrival – Qualified HVAC, electrical, plumbing, gas & mechanical specialists
  • No Prior Contract Needed – Immediate support for new and existing customers
  • Same-Day Repairs – Fast fixes made possible through direct manufacturer partnerships
  • Temporary Solutions – Mobile plant rooms and boilers available when full replacements are needed
  • Priority Response Protocol – Fast triage, clear updates, and full transparency

At CMS, care is an action, not just a value. We respond with speed, skill, and calm confidence when your operations are on the line.

 

 

Get in touch

Contact our team

To speak with a facilities maintenance specialist or request a quote, please send us your contact details and a member of our team will respond to you within the next working day (Mon-Fri 8am-5pm). If your enquiry is urgent please call our 24 hour call centre on 0330 1748 200

Our Clients

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The coaching inn group
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Find out more about the clients we have worked with over the past 20 years as a nationwide facilities maintenance provider.

All case studies

CMS' technical support team and engineers are always on hand and are extremely responsive, getting to even the most remote homes well within their SLA.

Care Home Manager, Four Seasons Health Care

I oversee the everyday compliance for 156 John Lewis and Waitrose stores . CMS have been faultless. They attend site on the days agreed and get the work done in a professional manner.

Compliance Co-ordinater, CBRE

CMS always provide a proactive approach towards technical solutions whilst working in line with the MOD Safe System of Work.

Operations Manager, RAF Boulmer

Memberships & Accreditations

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Request a call back

To request a call back, please send us your contact details and a member of our team will respond to you within the next 24 hours (Mon-Fri 8am-5pm)

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