About us

Our story

A National Business with Northern Roots

CMS was established in the North East of England in 2000 by Neil and Nic Smith, both experienced engineers. Neil trained as a marine engineer working off-shore, and after university in Sheffield Nic went through the Mars Graduate Program and managed one of their largest production facilities.

The visionary brothers saw an opportunity to develop the company beyond its Northern heartlands and into a nationwide business, delivering a fantastic service throughout the country.

They invested significantly throughout the business, in senior management appointments, back office support, IT infrastructure, the HQ premises and most importantly a nationwide network of directly employed engineers.

This has allowed CMS to win significant contracts from large national businesses who appreciate having a single point of contact when it comes to the operation and compliance of their diverse property portfolios.

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CMS is a one of the UK’s leading specialist Facilities Maintenance companies, delivering support 24/7

Find out more about the clients we have worked with over the past 20 years as a nationwide facilities maintenance provider.

All case studies

CMS' technical support team and engineers are always on hand and are extremely responsive, getting to even the most remote homes well within their SLA.

Care Home Manager, Four Seasons Health Care

I oversee the everyday compliance for 156 John Lewis and Waitrose stores . CMS have been faultless. They attend site on the days agreed and get the work done in a professional manner.

Compliance Co-ordinater, CBRE

CMS always provide a proactive approach towards technical solutions whilst working in line with the MOD Safe System of Work.

Operations Manager, RAF Boulmer

Memberships & Accreditations

45001 RGB Tick
9001 RGB Tick
14001 RGB Tick

Contact our team

To speak with a facilities maintenance specialist or request a quote, please send us your contact details and a member of our team will respond to you within the next working day (Mon-Fri 8am-5pm). If your enquiry is urgent please call our 24 hour call centre on 0330 1748 200

Request a call back

To request a call back, please send us your contact details and a member of our team will respond to you within the next 24 hours (Mon-Fri 8am-5pm)

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